68pk Privacy Policy – How We Protect Your Data

1 Introduction

This Privacy Policy explains how 68pk collects, uses, stores, and protects the personal information of users who register on and use the 68pk platform at 68pk.win. By creating an account with 68pk, you agree to the practices described in this policy. If you do not agree, please do not use the platform.

We take privacy seriously. The platform is designed for adult users in Pakistan, and we understand that trust is built when people know exactly what happens to their information. This policy is written in plain, clear English so you can read and understand it without needing a legal background.

This policy applies to all personal data you provide directly to us — through registration, payment, customer support, or general use of the platform — as well as data generated automatically when you browse or play on 68pk.

2 Data We Collect

We collect personal data in two main ways: information you give us directly, and information collected automatically when you use the platform. Here is a breakdown of both:

Information you provide directly:

• Full legal name (as it appears on your CNIC or passport)
• Date of birth (to confirm you are 18 or older)
• Email address and mobile number registered in Pakistan
• Your chosen username and password (password is stored in encrypted form only)
• Payment details submitted during deposit or withdrawal — including your JazzCash or Easypaisa mobile number, Raast ID, or bank account details
• Identity verification documents (CNIC copy or passport) when we request them for account verification
• Communications you send to support via live chat or email

Information collected automatically:

• IP address and approximate geographic location
• Device type, operating system, and browser version
• Pages and features visited on 68pk, and the time spent on them
• Betting and gaming activity associated with your account
• Session start and end times, login history, and security events
• Cookie data and similar tracking technologies (see Section 7)

3 How We Use Your Data

The personal data we collect is used exclusively for the following purposes:

• Account management: Creating and maintaining your account, verifying your identity, and enabling you to log in securely.
• Transaction processing: Handling deposits and withdrawals via JazzCash, Easypaisa, Raast, bank transfer, and other supported payment methods.
• Platform operation: Making sports betting, live casino, slots, and bingo available to you in a stable and reliable way.
• Fraud prevention and security: Detecting suspicious account activity, preventing multiple account abuse, and protecting your funds and personal information.
• Customer support: Responding to your queries, resolving disputes, and communicating service updates relevant to your account.
• Responsible gaming: Monitoring account activity to identify patterns that may indicate problem gambling, and enabling responsible gaming tools such as deposit limits and self-exclusion.
• Legal compliance: Meeting our obligations under applicable laws including those related to anti-money laundering and financial record-keeping.
• Platform improvement: Analysing aggregate, anonymised usage data to understand how the platform is used and to improve features and performance for all users.

We do not use your personal data for automated decision-making that produces legal or similarly significant effects without human review. Any account actions resulting from automated fraud detection are reviewed by a member of the 68pk team before being finalised.

4 Data Retention

We keep your personal data only for as long as it is needed for the purpose it was collected, or as required by applicable legal and financial record-keeping obligations. The general principles we follow are:

• While your account is active, all account and gaming data associated with it is retained to enable the full service.
• After account closure, core account and transaction records are retained for a minimum of five years for financial compliance purposes.
• Support communications and correspondence are retained for three years from the date of your last interaction with the support team.
• Device and session log data used for fraud prevention is retained on a rolling 12-month basis.
• Identity verification documents are retained for the duration of the account plus five years post-closure.

After the applicable retention period expires, data is securely deleted or anonymised so it can no longer be linked to you. We do not hold data indefinitely — we have a structured review process to ensure old records are cleared in line with our retention schedule.

5 Sharing Your Data

68pk does not sell, rent, or trade your personal information to any third party. We share data only in the following limited and necessary circumstances:

• Payment processors: When you make a deposit or withdrawal, your payment details are shared with the relevant payment processor — such as JazzCash, Easypaisa, Raast, or your bank — solely to complete the transaction.
• Identity verification services: If we use a third-party KYC (Know Your Customer) service to verify your identity documents, your CNIC or passport details are shared with that service under strict data processing agreements.
• Fraud prevention and security providers: We may use third-party tools to assist with fraud detection and account security. These providers process data on our behalf and are not permitted to use it for their own purposes.
• Legal and regulatory obligations: We may disclose your data to law enforcement, regulatory authorities, or courts if required to do so by applicable law, court order, or legal process. We will always seek to limit such disclosures to what is legally required.
• Business transfers: In the unlikely event that 68pk undergoes a merger, acquisition, or asset sale, your data may be transferred as part of that transaction. You would be notified before any such transfer takes place.

All third parties who process your data on our behalf are subject to written data processing agreements. They are permitted to use your data only for the specific purpose for which it was shared and are required to maintain appropriate security standards.

6 Payment Data

Given that 68pk processes real-money transactions in PKR, we apply additional care to how payment-related data is handled. Here is specifically what applies to payment information:

• Your JazzCash or Easypaisa mobile number is stored in association with your account to enable withdrawals to the correct wallet. It is not shared with any party other than the relevant mobile wallet operator when processing your transaction.
• For Raast transfers, your Raast ID or linked bank account number is stored against your account for the same purpose.
• Full debit or credit card numbers are never stored on 68pk servers. Card payments are handled directly by PCI-DSS compliant payment processors, and only a truncated reference (such as the last four digits) is stored for your records.
• Bank account details provided for bank transfer withdrawals are stored in encrypted form and accessible only to the 68pk payments team.

We take a strict approach to matching withdrawals to the payment method used for deposits. This is not only an anti-fraud measure but also protects you — it ensures that your funds can only be sent to a method you own and have previously verified with us.

7 Cookies

68pk uses cookies and similar technologies to keep the platform running properly and to understand how it is being used. Here is what that means in practice:

• Essential cookies: These are required for the platform to function. They keep you logged in during a session, remember your language and display preferences, and ensure the platform behaves as expected. You cannot opt out of essential cookies while using 68pk.
• Analytics cookies: These help us understand which parts of the platform are most used, where users encounter friction, and how performance can be improved. Analytics data is aggregated and anonymised — it is not linked to your personal account.
• Security cookies: Used to detect and prevent fraudulent login attempts and suspicious session activity.

68pk does not use advertising cookies or tracking pixels that follow you across other websites. We do not serve third-party ads on the platform, and we do not participate in cross-site advertising networks.

You can manage or delete cookies through your browser settings at any time. Disabling essential cookies will affect your ability to use the platform, including staying logged in. Disabling analytics cookies will not affect your access to any features.

8 Account Security

Protecting your account is a shared responsibility. On our side, 68pk takes the following security measures:

• All data transmitted between your device and the 68pk platform is encrypted using TLS (Transport Layer Security).
• Passwords are stored using one-way hashing — they are never stored in plain text and cannot be read by 68pk staff.
• Suspicious login attempts and unusual account activity trigger automatic security alerts and are reviewed by the security team.
• Access to your personal data within 68pk is limited to staff who need it to perform their role, and is governed by internal access controls.

On your side, you are responsible for:

• Keeping your password secure and not sharing it with anyone — including people you trust. 68pk support staff will never ask for your password.
• Logging out of your account on shared or public devices.
• Contacting support immediately if you believe your account has been accessed without your permission.
• Keeping the mobile number and email address linked to your account up to date, since these are used for security verification.

If you suspect your account has been compromised, contact the 68pk support team via live chat immediately. We will lock your account while the situation is investigated.

9 Children's Privacy

68pk is strictly an adult platform. All features — sports betting, live casino, slots, bingo, and any associated promotions — are available only to users aged 18 and above. We do not knowingly collect personal data from anyone under the age of 18.

During registration, users are required to confirm their date of birth. We also verify age as part of the identity verification process. If we discover at any point that an account was created by someone under 18, the account will be closed immediately, all funds will be returned to the payment source, and any personal data associated with that account will be deleted.

If you are a parent or guardian and you believe a minor has created an account on 68pk, please contact our support team as soon as possible so we can investigate and take immediate action.

We encourage parents and guardians to use parental control software and to speak openly with young people about responsible internet use, including the risks associated with online gambling platforms.

10 Your Rights

As a 68pk user, you have the following rights in relation to the personal data we hold about you:

• Right of access: You can request a copy of all personal data we hold on your account. We will respond to access requests within a reasonable timeframe.
• Right to rectification: If any information on your account is inaccurate or out of date, you can ask us to correct it. Some changes — such as updating your name — will require you to provide supporting documentation.
• Right to erasure: You can request deletion of your account and associated personal data. We will action this request subject to any legal or financial record-keeping obligations that require us to retain certain information for a minimum period.
• Right to restrict processing: In certain situations — for example, while you dispute the accuracy of data we hold — you can ask us to limit how we process your information.
• Right to data portability: You can request your data in a structured, commonly used, machine-readable format.
• Right to object: You can object to your data being used for certain purposes, including any form of profiling or marketing.

To exercise any of these rights, contact the 68pk support team via live chat or at the support email address listed in Section 12. We will confirm receipt of your request and provide a response within a reasonable timeframe. We may need to verify your identity before processing certain requests.

11 Policy Updates

We may update this Privacy Policy from time to time to reflect changes in how we operate the platform, changes in applicable laws, or improvements to our data practices. When we make changes, the updated policy will be published on this page with a revised "Last Updated" date at the top.

Where changes are material — meaning they significantly affect how your data is used or your rights as a user — we will notify registered users directly, either via email or through an in-platform notification, before the changes come into effect.

We encourage you to review this page periodically. Continued use of the 68pk platform after any update to this policy constitutes your acceptance of the revised terms. If you do not agree with the updated policy, you may request closure of your account before the changes take effect.

12 Contact Us

If you have any questions about this Privacy Policy, how we handle your data, or if you wish to exercise any of your data rights, please get in touch with the 68pk support team. The fastest way to reach us is through the live chat, which is available 24 hours a day, seven days a week from within your account dashboard.

For written queries or formal data rights requests, you can also contact us by email. We aim to respond to all privacy-related requests within a reasonable timeframe and will keep you updated on the progress of your request.

For matters relating to your account, deposits, withdrawals, or bonuses, you can also check the FAQ page which covers the most common queries in detail.